Oakland University Faculty and Staff VPN
Oakland University provides Virtual Private Network (VPN) connectivity to faculty and staff to access on campus computing resources from remote locations. A VPN connection allows the user to remotely establish a secure network connection from their device to the Oakland University Network.
There are two methods available for connecting to the Oakland University Faculty and Staff VPN. You may use the option that best aligns with the resources you are accessing.
Browser based VPN:
- A web site used to the download the files needed to install the VPN client software.
Client based VPN:
- A lightweight VPN client software application that is installed on your device which establishes a network connection similar to that of a wired campus computer.
Which Connection Should I Use
Browser based VPN.
- * Access Pulse VPN Client installation files
Client based VPN.
- * Remote Desktop (RDP)
- * SSH
- * In most cases provides a similar experience of using an on campus wired workstation
Getting Started With VPN
1) Connect to the VPN page from a Windows and MAC PC
- Open one of the following browsers: Internet Explorer, Mozilla Firefox, or Safari (OS X only).
Go to the website: https://vpn.oakland.edu
- The main login screen for the VPN system will display. Enter in your NetID username (without "@oakland.edu") and password. Click on the Sign In button.
For Windows Users:
- -Enter your NetID and Password
For Mac users:
- - You will be prompted to type a "User Name" and "Password". Use the login credentials you use to log into your computer.
- - Then you will be prompted to enter your NetID and Password
- You may after logging in receive a Post Sign-In Notification that will inform you of maintenance windows when the VPN may be unavailable. Go ahead and press "Proceed".
2) After Logging in to the VPN Webpage
- Logging on to the VPN Webpage no longer automatically launches the VPN Client. You will have the choice to launch the web based VPN or Install the VPN client.
- To access the VPN client after logging into the VPN webpage click on the "Pulse VPN Client Installation Files" from "Files" section as shown in above image and select the correct installer for your operating system: Windows, MacOS, or Linux.
To access the Web based VPN Click on the links "Web Download:Pulse VPN Client Installation Files" in the "Web Bookmarks" section as shown in the above image and you will be directed to document manager page.
Instructions on how to Install and connect the VPN client software are available at:https://kb.oakland.edu/uts/Updated_VPN_Pulse_Secure_Installation_Faculty_and_Staff
Connecting To The VPN
During normal use a VPN session remains active for 4 hours and can be extended by selecting the appropriate option in the pop-up notification that appears 10 minutes prior the session's expiration. Idle VPN sessions are disconnected after 15 minutes of inactivity, at which time it is necessary to establish a new VPN connection.
Disconnecting From Pulse Secure VPN
- You can disconnect from the VPN one of two ways.
1) If you left the pulse webpage open, on the top right corner you can select "log off," and your session will be terminated.
NOTE: You will be prompted with the same "security warnings" as you were when connecting to it.
2) You can use the Pulse Secure program's user interface to log off, simply open the application located on the bottom left hand side, and select "disconnect."
NOTE: Mac users can either select on the Pulse Secure Icon located on the top right corner and select Open Pulse Secure then select Disconnect, or just select the "Exit" option from the drop down (please see image on step 6)
Reconnecting to Pulse Secure VPN
NOTE: After having the Pulse Secure installed, for future VPN sessions, you will only have to repeat steps 1(Login) and 4(Allow Pulse Secure to launch)
The easiest way to reconnect to Pulse Secure VPN after downloading the application will be by opening the Pulse Secure application located on the bottom left hand side.
- Inside the Pulse Secure program, select Open Pulse Secure.
NOTE: For Mac users; to be able to keep the Pulse Secure Icon in the Dock and to reconnect quickly open Finder, select the Applications folder and select the Pulse Secure Application to be able to drag and drop in the dock.
- The icon below will be installed in the Dock, select the icon to open it.
For either Windows and Mac users you will be prompted for the NetID username and password. If you are prompted for the secondary password type "push" (all lower case and without quotes)
- - Enter your NetID and Password
Again the Pulse Secure application will pop up on the left hand side bottom of the Task bar or for Mac's it will appear in the top of the screen.
How do I access my work computer?
The VPN connection can be used to connect remotely to your Oakland University Work PC. Instructions on setting up your work PC for remote connectivity can be found here: How do I connect to my work computer
For general troubleshooting, refer to VPN Pulse Secure Troubleshooting