Evisions (MAPS, Argos, FormFusion, IntelleCheck) Upgrades

Prerequisites

Gather Download Information

• Log in to the Evisions Support Portal and determine the most recent upgrades available.

• Search for upgrades by Product (MAPS, Argos, IntelleCheck and/or FormFusion)

• You may have received emails from Evisions announcing the releases Normally new releases are posted in the Evisions Support Portal
• Once logged into MAPS
  • MAPS
  • Argos

  • FormFusion (FF)

  • IntelleCheck (IC)

Create a FP or TDX Ticket

• Title: “Evisions – Upgrade – “ || PRODUCT || v####

• Add: MAPS / Argos / IntelleCheck / FormFusion for the PRODUCT

• Add: v##### for specific upgrade
• Add: Department Approvers for specific Products
  • Argos: Registrar / FYAC / IR / Finance (and any others)

  • IntelleCheck: Finance and Accounts Receivables

  • FormFusion: Purchasing, SBS and Finance

Notify Stackholders

• Inform users of upcoming upgrades in TEST and PROD by sending an email to the Argos Reporting Group.
• Include: Product / Version / Date+Time

• Schedule: Upgrades should happen during the UTS Maintenance Window (Wednesdays – Midnight to 8am).
  Make attempt to get done as soon as possible.

Review Evisions Release Notes

• Product Release Guides – located on Evisions Support Portal.
• Check if any “special” or unique tasks are needed.
• If a Banner Upgrade (Finance and/or Payroll) includes any of the three customized PC programs (fabchkp, fardird and phpchkl), the person doing the Banner Upgrades will need to request “new” customized versions.
• Release Guides can be round by searching the Evisions Support Portal or via one of these links:

• https://webhelp.evisions.com/releaseguides/Argos/

• https://webhelp.evisions.com/releaseguides/IntelleCheck/

• https://webhelp.evisions.com/releaseguides/FormFusion/

• https://webhelp.evisions.com/releaseguides/MAPS/

Upgrade MAPS, Argos, FormFusion and / or IntelleCheck (TEST or PROD)

Pre-Upgrade Checks and Steps

1. Follow Release Guide and these Basic Steps
2. Send a message to users logged on via the Inspector (via MAPS Admin)

3. Set a pop-up message for users that attempt to logon during upgrade.
   (via MAPS Admin / Notifications)

4. Backup Server/Database by taking a Snapshot using vSphere

   • Note: A backup of the database is taken at 1am via the MAPS / Configuration > Backup.

   • This backs up “everything” (registry, database, filesystem, etc)

   • To make a functional backup by launching the MAPS Configuration Tool, navigating to Server->Backups and clicking the Backup Now button.

Upgrade Argos, FormFusion, IntelleCheck

1. Check for Updates
   • To actually do the upgrade, check the Product+Versions (there may be more than one set)
   • Click on Deactivate old versions.

   • Click on Get Updates - WARNING: This actually does the UPDATE!!!!

   • If there are any license issues, you may get an error message in the top box.
   • Likewise, if there are licensing issues, those products will NOT show in the Notification pop-up.
   • If upgrading MAPS, it will ask if you want to kick off any users logged onto the system. Since you’ve given them two messages / notifications, say Yes – Immediately.
   • This will log out all users, stop the Service and start the upgrade.
   • Wait for Upgrade to complete

   • If upgrading IntelleCheck, the Release Guide may tell you to upgrade the Database. For the instructions in the Release Guide. The “evisions” password is in 1Password.

   • After the Upgrade, the process automatically starts the Services.
2. After each upgrade:
   • Confirm version numbers for specific Products match expected levels (via MAPS).

Post-Upgrade Configuration

Check For Additional Available Updates

• Repeat the step to Check for Updates again. If there are multiple versions (you are behind), you may need to update again.

Check Evisions Applications, Notify Users and Update Tickets

• FormFusion / IntelleCheck Configuration

  • Open the Application from eLauncher
• Argos Validation
  • Open the Argos Application from eLauncher and MAPS:

  • Connection to DB (use a Connector and a DataBlock)

• Notify users that the system is back online (email or MAPS message).
• Update FP/TDX Tickets
• Next day (set a Calendar reminder) DELETE Snapshot from previous day upgrade.

Note: As we learn more about the Evisions Argos product, these standards and best practices will grow and be revised to suit our environment more closely.

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