Chartwells User Management Tool

Install the app in Start menu

  1. In Start menu - search for Control Panel

  2. Go to Control Panel > All Control Panel Items > 'RemoteApp and Desktop Connections

  3. Click on Access RemoteApp and Desktops

  4. Enter the connection URL: https://transactrds.oakland.edu/RDWeb/feed/webfeed.aspx

  5. Click ‘Next‘
  6. Enter username and password. Click OK.
  7. Click ‘Finish’

Now the app should be accessible from start menu.

FEATURES

Chartwells User Management tool helps to reset account password and to create, add, and remove accounts of Chartwells users. Steps to perform these functions are explained below.

User Account Modification

  • Usecase1to3.png

Adding new user

  1. Select the appropriate organizational unit (OU) from drop down list
  2. Enter the new user’s Given name and Surname
  3. Enter a unique login id for the new user
  4. Enter email ID of the new user
  5. Click on ‘Create User’
  6. A pop-up window appears with the randomly generated password and login id.

Removing user from domain

  1. Select appropriate organizational unit (OU) from drop down list
  2. Find user using his/her login id
  3. Select user from the list
  4. Click on ‘Delete User(s)’

Resetting user password

  1. Select the appropriate organizational unit (OU) from drop down list
  2. Find the user using login id
  3. Hit reset password button
  4. New random password will be shown in a pop up

Manage Group Memberships

  • Usecase4to5.png

Add user to group

  1. Select appropriate group from the drop down
  2. Search for user using login id
  3. Select the user(s) from the list populated
  4. Click on ‘Add User(s) To Group‘

Removing user from group

  1. Select appropriate group from the drop down
  2. Search user using login id
  3. Select the user(s) from the list populated
  4. Click on ‘Remove User(s) From Group‘

TSSHowTo