Vendor Software Life Cycle Support
Adobe
A summary of the Adobe Support Life Cycle Policy is located at http://www.adobe.com/support/programs/policies/policy_enterprise_lifecycle.html. The end-of-life matrix is located at http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html. The key products and their dates of termination are included in the table.
Adobe Life Cycle Policy |
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Product Name |
Version |
Build |
General Availability |
End of Core Support |
End of Extended Support |
Notes |
Adobe Acrobat 3D |
8.x |
|
5/29/2007 |
5/29/2012 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Pro Extended |
9.x |
|
6/23/2008 |
6/26/2013 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Elements |
7.x |
|
4/6/2005 |
4/6/2010 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Professional |
7.x |
|
12/28/2004 |
12/28/2009 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Professional |
8.x |
|
11/3/2006 |
11/3/2011 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Pro |
9.x |
|
6/23/2008 |
6/26/2013 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Standard |
7.x |
|
12/28/2004 |
12/28/2009 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Standard |
8.x |
|
11/3/2006 |
11/3/2011 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Acrobat Standard |
9.x |
|
6/23/2008 |
6/26/2013 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Reader |
7.x |
|
12/28/2004 |
12/28/2009 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Reader |
8.x |
|
11/3/2006 |
11/3/2011 |
N/A |
Core Support provides the same services as Extended Support. |
Adobe Reader |
9.x |
|
6/23/2008 |
6/26/2013 |
N/A |
Core Support provides the same services as Extended Support. |
Macromedia ColdFusion |
7.x.x |
|
2/7/2005 |
2/7/2010 |
2/7/2012 |
Core Support provides the same services as Extended Support. |
Adobe ColdFusion |
8.x.x |
|
7/30/2007 |
7/31/2012 |
7/31/2014 |
Core Support provides the same services as Extended Support. |
Adobe ColdFusion |
9.x |
|
10/5/2009 |
12/31/2014 |
12/31/2016 |
Core Support provides the same services as Extended Support. |
Apple
Apple has two levels of software support.
- The current version of Apple software has full support for features and security.
- The previous version of Apple software has support only for security.
Apple endeavors to release new versions of its software every 18 to 24 months. Apple offers also support for Apple software through the purchase of a new computer from the Apple. A new Mac comes with telephone support for 90 days and a one-year limited warranty. The AppleCare Protection Plan extends the service coverage to three years from the purchase date of the computer. Information about Apple support is located at http://www.apple.com/support/.
Apple Support Life Cycle |
||||
Products Released |
General Availability Date |
Mainstream Support Retired |
Extended Support Retired |
Notes |
iLife '09 |
1/6/2009 |
10/20/2010 |
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
iLife '11 |
10/20/2010 |
|
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
iWork '08 |
8/7/2007 |
1/6/2009 |
Winter 2011 |
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
iWork '09 |
1/6/2009 |
Winter 2011 |
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
iWork '12 |
Winter 2011 |
|
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
Mac OS X 10.5.8 |
8/5/2009 |
8/28/2009 |
Summer 2011 |
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
Mac OS X 10.6.4 |
6/15/2010 |
Summer 2011 |
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
Mac OS X 10.7 |
Summer 2011 |
|
|
Mainstream Support provides feature and security updates; while Extended Support provides only security updates. |
Microsoft
Microsoft offers a minimum of:
- 10 years of support (5 years Mainstream Support and 5 years Extended Support) at the supported service pack level for Business and Developer products
- 5 years Mainstream Support at the supported service pack level for Consumer/Hardware/Multimedia products
3 years of Mainstream Support for products that are annually released (for example, Money, Encarta, Picture It!, and Streets & Trips)
The updates go through the WSUS servers, which allows Windows administrators either to block or to accept and to push update to the computers in the Windows domain. Oakland University has a campus license agreement at http://download.microsoft.com/download/2/b/c/2bc8c747-db5e-4805-92b9-061de1d568ff/CA3ProgramGuideEMEA.doc through which it obtains access to Microsoft software. A summary of the Microsoft Support Life Cycle is located at http://support.microsoft.com/lifecycle/. The values are retrieved from the Microsoft Support Life Cycle Index at http://support.microsoft.com/gp/lifeselectindex. The key products and their dates of termination are included in the table.
Microsoft Support Life Cycle |
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Products Released |
General Availability Date |
Mainstream Support Retired |
Extended Support Retired |
Notes |
|
Microsoft .NET Framework 2.0 Service Pack 2 |
1/16/2009 |
4/12/2011 |
4/12/2016 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft .NET Framework 3.0 Service Pack 2 |
11/18/2008 |
4/10/2012 |
4/11/2017 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft .NET Framework 3.5 Service Pack 1 |
11/18/2008 |
4/9/2013 |
4/10/2018 |
Considered a component of Windows; components follow the Support Lifecycle policy of their parent product or platform. |
|
Microsoft .NET Framework 4.0 |
3/31/2010 |
|
|
Considered a component of Windows; components follow the Support Lifecycle policy of their parent product or platform. |
|
Microsoft Internet Explorer 6 |
12/31/2001 |
4/14/2009 |
4/8/2014 |
All support will terminate with Windows XP. |
|
Microsoft Internet Explorer 7 |
10/18/2006 |
4/10/2012 |
4/11/2017 |
All support will terminate with Windows Vista. |
|
Microsoft Internet Explorer 8 |
6/17/2009 |
1/13/2015 |
1/14/2020 |
All support will terminate with Windows 7. |
|
Microsoft Internet Explorer 9 |
2011 |
|
|
All support will terminate with Windows 7. |
|
Microsoft Office 2003 Service Pack 3 |
9/18/2007 |
4/14/2009 |
4/8/2014 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Office 2004 11.6.0 Update |
8/10/2010 |
1/10/2012 |
N/A |
Mainstream Support exists only providing compatibility, feature, and security updates. |
|
Microsoft Office 2007 Service Pack 2 |
4/28/2009 |
4/10/2012 |
4/11/2017 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Office 2008 12.2.6 Update |
8/10/2010 |
4/9/2013 |
N/A |
Mainstream Support exists only providing compatibility, feature, and security updates. |
|
Microsoft Office 2010 |
7/15/2010 |
10/13/2015 |
10/13/2020 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Office 2011 |
10/26/2011 |
N/A |
|
Mainstream Support exists only providing compatibility, feature, and security updates. |
|
Microsoft Office 2013 |
2013 |
|
|
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Office 2014 |
2014 |
N/A |
|
Mainstream Support exists only providing compatibility, feature, and security updates. |
|
Microsoft SQL Server 2005 Service Pack 3 |
12/15/2008 |
4/12/2011 |
4/12/2016 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft SQL Server 2008 Service Pack 1 |
3/31/2009 |
1/14/2014 |
1/8/2019 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft SQL Server 2008 R2 |
7/20/2010 |
1/14/2014 |
1/8/2019 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Visual Studio 2005 Service Pack 1 |
12/14/2006 |
4/12/2011 |
4/12/2016 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Visual Studio 2008 Service Pack 1 |
8/11/2008 |
4/9/2013 |
4/10/2018 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Visual Studio 2010 |
6/29/2010 |
7/14/2015 |
9/8/2020 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows XP Professional Service Pack 3 |
4/21/2008 |
4/14/2009 |
4/8/2014 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows Server 2003 R2 Service Pack 2 |
3/5/2006 |
7/13/2010 |
7/14/2015 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows Vista Business/Enterprise Service Pack 2 |
4/29/2009 |
4/10/2012 |
4/11/2017 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows Server 2008 Service Pack 2 |
4/29/2009 |
7/9/2013 |
7/10/2018 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows 7 Professional/Enterprise |
10/22/2009 |
1/13/2015 |
1/14/2020 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows Server 2008 R2 |
10/22/2009 |
7/9/2013 |
7/10/2018 |
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows 8 |
2012 |
|
|
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Microsoft Windows Server 2012 |
2012 |
|
|
Mainstream Support provides compatibility, feature, and security updates; while Extended Support provides only monthly security updates. |
|
Red Hat
Red Hat releases new versions of Red Hat Enterprise Linux (RHEL) every 18 to 24 months and supports them for seven years after their releases. The Red Hat Network allows administrators to manage the RHEL systems via a Web-based interface; administrators can perform patch management, updates, monitoring, and maintenance. A summary of the Red Hat Enterprise Linux Life Cycle is located at http://www.redhat.com/security/updates/errata/index.html. A summary of the Red Hat Enterprise Linux updates is located at http://www.redhat.com/security/updates/notes/index.html. The major versions and updates are included in the table. An account of RHEL support is available at http://dag.wieers.com/blog/is-7-years-of-rhel-support-still-sufficient. A comparison of supported and theoretical RHEL technology capabilities and limits is available at http://www.redhat.com/rhel/compare/index.html.
Red Hat Enterprise Linux Life Cycle |
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Product Name |
Current Update Version |
Update Release Date |
General Availability |
End of Production 1 Phase |
End of Production 2 Phase |
End of Production 3 Phase |
End of Extended Life Cycle |
Notes |
|
Red Hat Enterprise Linux 3 |
9 |
6/12/2007 |
10/23/2003 |
7/20/2006 |
6/30/2007 |
10/31/2010 |
10/31/2013 |
Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates. |
|
Red Hat Enterprise Linux 4 |
8 |
5/18/2009 |
2/14/2005 |
3/31/2009 |
No earlier than Q1 of 2011 |
2/29/2012 |
2/28/2015 |
Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates. |
|
Red Hat Enterprise Linux 5 |
5 |
3/30/2010 |
3/14/2007 |
No earlier than Q4 of 2011 |
No earlier than Q4 of 2012 |
3/31/2014 |
3/31/2017 |
Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates. |
|
Red Hat Enterprise Linux 6 |
0 |
11/10/2010 |
11/10/2010 |
No earlier than Q4 of 2014 |
No earlier than Q4 of 2015 |
11/30/2017 |
11/30/2020 |
Production 1 Phase provides compatibility, feature, and security updates; Production 2 Phase provides compatibility and security updates; Production 3 Phase provides security updates. |
|
Ubuntu
Canonical releases new versions of Ubuntu GNU/Linux every six months and supports them for 18 months after their releases. Long Term Support (LTS) versions are released every two years and are supported three years on the desktop and five years on the server. Releases can be downloaded at http://www.ubuntu.com/. A summary of the Ubuntu GNU/Linux versions is located at https://wiki.ubuntu.com/. The standard and LTS releases are included in the table.
Canonical Ubuntu GNU/Linux |
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Version |
Support |
Code Name |
Release Date |
End of Desktop Support |
End of Server Support |
Notes |
6.06 |
Long Term Support |
Dapper Drake |
6/1/2006 |
7/14/2009 |
6/1/2011 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
8.04 |
Long Term Support |
Hardy Heron |
4/24/2008 |
4/1/2011 |
4/1/2013 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
9.10 |
Standard Support |
Karmic Koala |
10/29/2009 |
4/1/2011 |
4/1/2011 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
10.04 |
Long Term Support |
Lucid Lynx |
4/29/2010 |
4/1/2013 |
4/1/2015 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
10.10 |
Standard Support |
Maverick Meerkat |
10/10/2010 |
April 2012 |
April 2012 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
11.04 |
Standard Support |
Natty Narwhal |
4/28/2011 |
October 2012 |
October 2012 |
Standard support provides gratis security updates for at least 18 months on the desktop and server. Long Term Support (LTS) provides three years of support on the desktop and five years of support on the server. The standard support and LTS cost the same. Upgrades to new versions are and will always be gratis. |
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