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Traditional Telecom vs. VoIP capabilities:


The new Cisco VoIP system offers many new features over the traditional HiCom system currently in use on Oakland University’s main campus.

Traditional HiCom Phones (ROLM):

Line Appearances
Speed Dial
Call Transfer
Call Hold
CallerID available on high-end phones only
Speaker Phone available on high-end phones only
All phones must have a unique extension
All Phone buttons are fixed regardless of the phone state (on hook, off hook, ringing, in call)
A single light for a Message Waiting Indicator (MWI)

Cisco VoIP Phones:

Line Appearances
Call Transfer
Call Waiting
Call Hold
CallerID available on all models
Speaker Phone available on all models
Conference Phone available
Call Log for missed calls, placed calls, and received calls
Message Waiting Indicator (MWI) light and on screen indicator
Soft-keys based on the state of the phone
Multiple phones may share a single extension
Graphical Display
Adjustable Foot Stand
Volume control for ring and calls
Multiple ring tones
User Customization available through website
Personal Directory (Address Book)

  • Fast Dial
  • Speed Dial
  • Do not disturb
  • Call Forwarding