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Topic: 2-step Verification adds an extra layer of security to your Google Account
Audience: Students, Faculty and Staff
Author: Lee Foltz

2-Step Verification

Why you need it

  • Any of these common actions could put you at risk of having your password stolen:
  • Using the same password on more than one site
  • Downloading software from the Internet
  • Clicking on links in email messages

2-Step Verification can help keep unauthorized users out of your accounts, even if they have your password.

When your password is stolen, the thief can lock you out of your account, and then do some of the following:

  • Access your personal and private information.
  • Go through – or even delete – all of your emails, contacts, photos, or other items in your account.
  • Pretend to be you and send unwanted or harmful emails to your contacts.
  • Use your account to reset the passwords for your other accounts (banking, shopping, etc.).

How 2-Step Verification protects you

An extra layer of security

  • Most people only have one layer – their password – to protect their account. With 2-Step Verification, if a criminal hacks through your password layer, he'll still need your phone to get into your account.

Sign in will require something you know and something you have

  • With 2-Step Verification, you'll protect your account with something you know (your password) and something you have (your phone).

Verification codes made just for you

  • Codes are uniquely crafted for your account when you need them. They will be sent to your phone via text, voice call, or our mobile app. Each code can only be used once.

About 2-Step Verification

In addition to your username and password, you'll enter a code that Google will send you via text, voice call, or our mobile app.


2-Step Verification Only works with IMAP/POP applications

Please note that 2-Step Verification only works with IMAP/POP settings. Turning this on will not enable 2-step verification when logging directly into https://webmail.oakland.edu .

Enable 2-Step Verification

Follow this link to set up 2-Step Verification for IMAP/POP applications.


How you sign in with 2-Step Verification

Signing in with 2-step verification is easy.


Sign in using backup codes

If you lose your phones or otherwise can't receive codes via SMS, voice call, or Google Authenticator, you can use backup codes to sign in. These codes are available on your Accounts overview page and were first offered to you at the end of the 2-Step Verification setup.

The codes come in sets of 10, and you can generate a new set at any point, automatically making the old set inactive. In addition, after you’ve used a backup code to sign in, it will become inactive.

We recommend you store your codes wherever you keep your other valuable items. Like the codes on your phone, backup codes are only valuable to someone if they manage to also steal your password.


Sign in using application-specific passwords (Outlook, Thunderbird)


Use the Google Authenticator on multiple google accounts.

Android, BlackBerry, or iPhone. These devices use the Google Authenticator mobile app to generate the verification code.


Other accounts for Authenticator:


Common issues with 2-Step Verification


My phone was Lost or Stolen

If you've lost access to your primary phone, you can select to have codes sent to backup phones. In addition, you can use one of your printable backup codes to sign in. UTS can turn off 2-Step Verification for your account so you can sign in without a code. If you find this is necessary email uts@oakland.edu

View Recent Account Activity

If you think your Oakland email has been compromised, review recent activity:


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