Cisco Phone Quick Reference

To transfer a call

Hit the “Transfer” soft-key once to initiate a new call to the number. Once you are done talking to the person to whom you want to transfer the call, hit the “Transfer” soft-key again before hanging up. If you hang up, you will have to resume the call and transfer it again

To send an incoming call to voicemail

Press the “iDivert” soft-key. This will send the currently ringing call to your voicemail box.

To place a call on hold

To put your current call on hold, press the “Hold” soft-key. Press the “Resume” soft-key to pick the call back up.

To check your voicemail

Press the “Messages” key. This will call the voicemail system.