G Suite for Education - Frequently Asked Questions (F.A.Q)
What Google Apps can I use?
Google's core suite of G Suite for Education is covered by university agreement. These core services are available for use; click on the links below for more information.
Overview of G Suite for Education at Oakland University: https://wwwp.oakland.edu/uts/common-good-core-resources/google-apps-for-education/
- Google Classroom Information for Faculty
How Do I Get Access to Google Classroom: https://kb.oakland.edu/uts/Google_Classroom
Google Classroom help documentation: https://support.google.com/edu/classroom/answer/6020279?hl=en
Google Classroom "Getting Started": https://support.google.com/edu/classroom/topic/6163304
What are "Google Additional Services"?
"Additional Services" are Google Apps and features are not covered by university agreement and require individual agreement prior to usage. Some Google Apps and features are not enabled until requested. Requests to enable Additional Services may be submitted to email@example.com . Additional Services are not covered by the Google Apps support terms and are not covered by the Google Apps uptime guarantee SLA (service level agreement). Services may not be available in all areas and may be subject to change without notice. Please review the Technical Support Guidelines before deciding to use Additional Services.
The following Google Additional Services are available:
- Google Groups
- Google My Maps
- Google Photos
Beyond the Google core suite, there are Additional Services and Apps Marketplace apps that are outside the Oakland University G Suite for Education agreement.
Why is Google asking me for my date of birth?
Some Google non-core services have minimum age requirements (COPPA requires users to be over the age of 13) as part of their Terms of Service.
If you are prompted upon sign into a service to supply your birth of date to confirm your age, do not enter a year that makes you below that age. Doing so will automatically lock you out of your G Suite for Education account and could lead to your account's termination.