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G Suite for Education - Frequently Asked Questions (F.A.Q)

What Google Apps can I use?

Google's core suite of G Suite for Education is covered by university agreement. These core services are available for use; click on the links below for more information.

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Gmail

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Drive

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Calendar

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Docs

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Classroom

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Forms

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Contacts

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Sheets

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Sites

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Slides

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Keep

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Hangouts

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Meet

Helpful Links:

What are "Google Additional Services"?

"Additional Services" are Google Apps and features are not covered by university agreement and require individual agreement prior to usage. Some Google Apps and features are not enabled until requested. Requests to enable Additional Services may be submitted to uts@oakland.edu . Additional Services are not covered by the Google Apps support terms and are not covered by the Google Apps uptime guarantee SLA (service level agreement). Services may not be available in all areas and may be subject to change without notice. Please review the Technical Support Guidelines before deciding to use Additional Services.

The following Google Additional Services are available:

  • Blogger
  • Google Groups
  • Google My Maps
  • Google Photos
  • Google+
  • YouTube

I am receiving a request to accept Google's Terms of Service and Privacy Policy. What do I do?

Beyond the Google core suite, there are Additional Services and Apps Marketplace apps that are outside the Oakland University G Suite for Education agreement.

Therefore, in order to use these Additional Services or Apps Marketplace, you must personally agree to a separate Terms of Service and Privacy Policy. Please be aware that Oakland University did not negotiate these other Terms of Service or Privacy Policy, and you should review them carefully before accepting. The first time you log in to your NetID account, you will be presented with the Terms of Service acceptance page that looks like this:

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If you do not want to accept the Terms of Service and Privacy Policy, click Cancel.

Why is Google asking me for my date of birth?

Some Google non-core services have minimum age requirements (COPPA requires users to be over the age of 13) as part of their Terms of Service.

If you are prompted upon sign into a service to supply your birth of date to confirm your age, do not enter a year that makes you below that age. Doing so will automatically lock you out of your G Suite for Education account and could lead to your account's termination.